ABOUT US | OUR MISSION
Registered and operating in the state of Georgia since 2011. Lenor's Closet is a respected online boutique that specializes in providing quality, upscale, authentic designer fragrances as well as new and pre-owned designer handbags.
Our mission is to provide our buyers with access to a variety of luxury fragrances and handbags by offering quality merchandise with prices that makes them easier to attain.
We are a company with high integrity, that takes great pride in providing high quality service to our customers. Our attention to detail is impeccable; including our regard for packaging. We intend to overwhelm our clients with satisfaction, and over deliver on their level of expectations. Lenor's Closet is a "By Referral" online boutique, this is of the utmost importance to us. Thus, the quality of products we offer and the level of customer service we provide is second to none. As an example, we offer personalized service to our customers, from finding your perfect scent, to customizing fragrance packages that meets your needs. So come and indulge yourself, and let your senses run wild. Welcome to Lenor's Closet.
THE LENOR'S CLOSET PROMISE
We know that shopping online for quality, new and pre-owned items can be challenging, and it is normal to want to ensure its authenticity. That's why we ensure that all merchandise in Lenor's Closet is 100% authentic. We guarantee the authenticity of all products purchased through LenorsCloset.com or 100% of your money back, including shipping costs.
OUR AUTHENTICATION PROCESS (Pre-owned Items)
We understand that determining the authenticity of an item is compiled by both art and science and we have great faith in our ability to differentiate between authentic and replicated items:
|We carefully inspect items such as stamping, symmetry, stitching, hardware, authenticity stamps, as well as the overall workmanship and materials to determine consistency with the established standards of quality by the manufacturer’s.
|Manufacturer serial numbers and date codes are verified for consistency.
|We also compare items to on hand authentic items.
|We have third party experts and authenticators available for this process and;
|All of our products are taken through our authentication process before they are offered for sale.
Our products are purchased from respected industry wholesalers & distributors.
How are we able to offer our customers discounts and why?
We negotiate to purchase our products for the lowest price possible, therefore we have no pricing restrictions, in turn we choose to pass the savings on to you..
We offer you designer brands from vendors nationwide. New and different items are uploaded weekly. Since our selection of luxury handbags consist of new and pre-owned, we've incorporated a product grading system to provide you with the overall condition of the product. You may view our product grading system by clicking HERE.
PRIORITY WAITING LIST
We offer our customers the opportunity to pre-order items that are currently in production or that have sold out and will be replenished.
SELL or TRADE
We offer our customers the opportunity to Sell or Trade their authentic designer handbags in Lenor's Closet.
For more information regarding our priority waiting list, sell or trade options, and other online services CLICK HERE.